Frequently Asked Questions
Everything you need to know about your underwater photography gear.
Which smartphones are compatible with DIVEVOLK SeaTouch housings?
Our SeaTouch 4 Max housing is designed with a universal fit that supports most modern smartphones, including the latest iPhone and Samsung Galaxy models. Please check our compatibility list or contact support if you use a specialized rugged phone.
What is the maximum depth rating for DIVEVOLK housings?
The DIVEVOLK SeaTouch series is rated for a maximum depth of 60 meters (196 feet), making it perfect for both recreational scuba diving and professional underwater photography.
Can I use my touchscreen while underwater?
Yes, our patented touchscreen technology allows for full access to your smartphone's screen underwater, enabling you to switch between photo and video modes, adjust settings, and even use apps at depth.
How long does international shipping take?
We ship worldwide. Standard international shipping typically takes 7-14 business days, while expedited shipping options are available at checkout for delivery within 3-5 business days.
What is your return policy for diving equipment?
We offer a 30-day return policy for unused items in their original packaging. If you encounter any manufacturing defects, our products are covered by a 1-year limited warranty to ensure your peace of mind.
Do I need to perform any maintenance on my housing?
To ensure longevity, always rinse your DIVEVOLK housing with fresh water after every salt water dive. Inspect the O-rings regularly for debris and store the unit in a cool, dry place out of direct sunlight.